Upon activation of your account, you will receive a toll-free dial-in number* and a set of unique passcodes. Give the Participant passcode to your meeting attendees, and reserve the Chairperson passcode for yourself as it will give you extra controls over your meeting (see Command Keys below).
At meeting time, everyone dials the toll-free number and enters their passcode.
If the Chairperson has not yet joined the call, Participants will hear music-on-hold until the Chairperson enters the meeting. At that point, all lines will be activated.
As new callers enter, you will hear a tone to signal that they have joined the meeting.
To exit the conference at the end of the meeting, callers may simply hang up. It is recommended that the Chairperson press "##", which will disconnect all lines and terminate any remaining connections.
*Toll-free dial-in numbers serve the US,
México, and Puerto Rico. A toll dial-in number will also be assigned
to your account to allow access for callers for whom
toll-free access is NOT available. If
you have questions regarding international conference
calling, contact us at +1 (800) 721-3913 / +1 (706) 634-1370
or click
here for an overview of international options and rates. Setup Options:
Music-awaiting-chair allows participants to hear music while waiting for the chairperson to begin the conference. If immediate interaction is required, contact us to change this setting.
Conference announcement is set to tone entry and exit; however, entry and exit options can be changed or the participant name may be announced.
Number of lines available is set at 25 for all conferences; however, the number of lines is unlimited and can be increase or decreased according to your needs.
Custom tracking codes can be entered for each individual conference call to allow for expenditure tracking. Contact us to set up this feature.
Operator
Assistance: An operator will help you individually, off-line
from the meeting
*
0
Conference
Help: An operator will join the meeting in progress to assist
you.
*
*
Recorded
Help: Plays a list of all Command Keys available for you to
use.
Call
Roster
#
1
Conference
Roll Call/Roster: Plays the names of all people currently
connected to the conference.
*
1
Private
Roster: Only the chairperson can hear the names that are currently
connected to the conference.
Participant
Count
*
#
Private
Count: Only the chairperson can hear how many people are currently
connected to the conference.
Dial-Out
Options
#
3
Start Dial-Out:
Opens
an outside line for you to call someone outside the meeting.
Note:
This
option is NOT activated on your account until you request activation.
#
4
Disconnect
Dial-Out: Rejoin the meeting WITHOUT the dialed-out line.
#
5
Connect
Dial-Out: Rejoin the meeting WITH the dialed-out line.
*The keys above help you
dial-out additional participants both internationally and domestically.
If you would like an operator to perform this function for you, there is
a $2.00 per line charge. Press * 0 to connect to an operator.
Additional
Options
*
5
Security
Lock: Prevents
anyone new from joining the conference.
*
6
Individual
Line Muting: Call
participants may use this function to mute their own lines. Use # 6 to unmute.
*
7
Presentation
Mode: All
callers who dialed in on the participants' code will be muted. Use #7 to remove mode.
#
#
Moderator hang up on/off. Drops
all lines.
If you have any
question concerning the Reservationless-PlusSM Command Keys please call +1 (800) 721-3913 / +1 (706) 634-1370.
